Terms of Service

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions, as well as our related policies, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and any other policies posted on this website. If you do not agree to these terms, please do not use this website.

2. Website Operator

This website is operated under the brand name Xarvok. Throughout the site, the terms “we,” “us,” and “our” refer to Xarvok. We offer this website, including all information, tools, products, and services available from this site, subject to your acceptance of all terms, conditions, policies, and notices stated here.

3. Eligibility to Use the Website

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are using this website under the supervision of a parent or legal guardian. You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations.

4. Compliance with Chinese Law

This website is operated in accordance with applicable laws of the People’s Republic of China. By using this website, you agree that your use of the site, your purchases, and any related transactions must comply with all applicable laws and regulations of China, as well as any applicable laws in your place of residence.

5. Products and Services

We make every effort to display our products, descriptions, pricing, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or other content on the website are complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

6. Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse any order placed through the website. The inclusion of any product on this website does not guarantee that the product will be available at the time of purchase or afterward.

7. Pricing and Currency

All prices displayed on this website are listed in the currency shown at checkout. Pricing, promotions, and product availability may change at any time without notice. Final charges, including applicable shipping fees and taxes, will be displayed during checkout before you complete your purchase.

8. Orders and Order Acceptance

Your submission of an order does not constitute final acceptance of that order. We reserve the right to review, accept, decline, cancel, or limit any order at our sole discretion, including in cases involving suspected fraud, pricing errors, payment issues, or product unavailability. If an order is canceled after payment has been authorized, any approved refund will be processed in accordance with our Return & Refund Policy.

9. Payment Terms

Payments are processed securely through authorized third-party payment providers, including Stripe and PayPal. We do not store any complete credit card, debit card, or other full payment credentials on our servers. By submitting payment information, you represent that you are authorized to use the selected payment method. For more information, please review our Privacy Policy.

10. Shipping and Delivery

We offer shipping to selected destinations, including the United States, Europe, Australia, and other international regions. Shipping times, shipping fees, customs responsibilities, delivery conditions, and related terms are governed by our Shipping Policy. Please review that policy carefully before placing an order.

11. Returns, Refunds, and Cancellations

Returns, refunds, order cancellations, item conditions, refund timing, and related procedures are governed by our Return & Refund Policy. By placing an order, you agree that any return or refund request will be handled in accordance with that policy.

12. Privacy and Data Use

Your submission of personal information through the website is governed by our Privacy Policy. That policy explains how we collect, use, process, protect, and disclose personal data, including information related to orders, account activity, analytics, security, and communications.

13. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, designs, layouts, and other materials, is owned by or licensed to Xarvok and is protected by copyright, trademark, and other applicable intellectual property laws. You may not copy, reproduce, republish, distribute, transmit, modify, display, sell, or exploit any portion of this website without our prior written permission.

14. Prohibited Uses

You may not use this website for any unlawful, fraudulent, abusive, or prohibited purpose. This includes, without limitation, violating any law or regulation, infringing intellectual property rights, attempting unauthorized access to the website or its systems, transmitting malicious code, interfering with site functionality, submitting false information, or using the site in a way that could harm us, our customers, or other users.

15. User Submissions

If you submit reviews, comments, messages, suggestions, or other materials to us or through this website, you grant us a non-exclusive, royalty-free, worldwide right to use, reproduce, publish, modify, display, and distribute such content in connection with our business, subject to applicable law. You are solely responsible for the content you submit and agree not to submit anything unlawful, misleading, defamatory, abusive, or infringing.

16. Third-Party Services and Links

This website may contain links to third-party websites, services, applications, or tools. These are provided for convenience only. We do not control and are not responsible for the content, practices, availability, or policies of any third-party services. Your use of such services is at your own risk and subject to their own terms and policies.

17. Disclaimer of Warranties

This website and all products, content, and services made available through it are provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses or other harmful components. We make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement, except as expressly required by applicable law.

18. Limitation of Liability

To the fullest extent permitted by law, Xarvok shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of this website, your purchase of products, delays in delivery, inability to access the site, or reliance on any information provided through the site. Where liability cannot be excluded under applicable law, our liability shall be limited to the fullest extent permitted by law.

19. Changes to These Terms

We reserve the right to update, revise, or modify these Terms & Conditions at any time by posting the updated version on this website. Any changes will take effect immediately upon posting unless otherwise stated. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms & Conditions.